Network care

To ensure that our clients have a stable and efficient networking infrastructure, HHG will advise, design, implement, configure, document, and support systems, to provide your business with a reliable and future proof platform. Important to any system is it's well being. To acheive this, we carry out periodic health checks, in addition to the constant monitoring facility which is built in to all modern network operating systems

Increasingly important nowadays is the need for the service providor to remotely access, not only servers but also workstations. By utilising these features problems are fixed quickly and there is a large cost saving to the customer, as call out charges for site visits are eliminated. Security of the clients system is obviously a major consideration, consequently, secure encrypted data connections are established whilst any problems are resolved.

Reliable back up of systems and their data are integral to any care provision, and with this in mind, HHG will advise and recommend suitable back up products which enable your data to be safely and securely backed up. Backup software allows us to monitor the success or failure of jobs, email notification advises HHG and the client of any abnormality.

We provide procedures for clients to ensure that they have the correct method of backup routines in place, and in the event of data loss, our procedures will define the correct method of data restoration.

In the majority of companies email is the most used method of communication and as such it is crucial to the business. HHG has a team of Microsoft Certified Engineers, who can tailor Microsoft Exchange solutions to your specific requirements. As a Microsoft partner we are qualified and capable of providing support to keep these systems running correctly.